Data Protection Policy

Privacy Policy

At bd368, your privacy is our top priority. This page gives you full transparency into how your data is collected and protected.

Last Updated: January 1, 2026  |  Effective Date: January 1, 2026

1 Introduction

Welcome to bd368. This Privacy Policy ("Policy") describes in detail how personal information is collected, stored, used, and protected for users of the bd368 platform. bd368 believes your privacy is a fundamental right — not merely a legal obligation.

By using the bd368 website or mobile app, or by creating an account, you automatically agree to this Privacy Policy. Please read it carefully before using the platform. If anything is unclear, reach out to our support team — we're always here to help.

This Privacy Policy has been prepared in accordance with international GDPR (General Data Protection Regulation) standards and Bangladesh's Digital Security Act.

2 Data Collection

Bd368 collects two types of information — what you provide directly, and what is collected automatically through your use of the platform. Full details are outlined below:

Information Provided Directly by You

Data Type Reason for Collection
Full Name & Date of Birth Identity Verification & Age Confirmation
Mobile Number Sending account verification and security messages
Email address Communication & Account Security
Payment Information (Mobile Banking / Nagad / Rocket number) Transaction Processing
National ID / Passport (KYC) Identity Verification & Regulatory Compliance
Address KYC Verification & Fraud Prevention

Automatically Collected Information

When you use bd368, certain information is collected automatically. This data is used to improve the platform's security and performance:

  • IP address and device information (operating system, browser version)
  • Login and logout times, session duration
  • Gaming History & Betting Activity
  • Page Visit Data & Click Patterns
  • Cookies and local storage data

3 Data Usage

Bd368 uses collected data only for specific, legitimate purposes. We never use your information unnecessarily. The primary use cases are:

  • Service Delivery: Account management, transaction processing, and customer support.
  • Security Assurance: Detecting and preventing fraud and illegal activity.
  • Regulatory Compliance: Complying with international gaming licence requirements and KYC regulations.
  • Service Improvement: To analyze user experience and improve the platform.
  • Communication: Sending important updates, promotions, and security alerts.
  • Responsible Gaming: Identifying unusual gaming behaviour to provide appropriate support.
bd368 never sells your data to third parties. Your information is used solely to deliver and improve your service.

4 Data Storage

Your data is stored on bd368's secure servers, all located in internationally certified data centres under 24-hour security monitoring. We follow a data minimisation policy — we only retain what is strictly necessary.

  • Active account data: retained for as long as the account remains active
  • Transaction data: retained for up to 5 years as required by law
  • KYC documents: retained for up to 7 years as required by regulators
  • General data after account closure: permanently deleted after 3 years

5 Data Sharing

Bd368 may share your personal information with third parties in limited, specific circumstances — always under strict confidentiality agreements. Situations where data may be shared:

  • Payment Processors: Minimum necessary information to confirm transactions with Mobile Banking, Nagad, and Rocket.
  • KYC verification provider: With authorized agencies for identity verification purposes.
  • Legal authorities: When required by court order or government directive.
  • Fraud prevention agencies: Stored in industry-standard databases to prevent illegal activity.
Your data is never shared with advertisers, marketing companies, or data brokers.

6 Cookie Policy

Bd368's website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience. We use the following types of cookies:

  • Essential cookies: These are required to maintain your login session and ensure security — they cannot be disabled.
  • Functional cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: To monitor platform usage and drive improvements.
  • Security Cookies: To detect fraud and bot activity.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7 Your Rights

As a bd368 user, you have a number of important rights over your personal data. We respect these rights and are committed to upholding them:

  • Right to know: You can find out exactly what information we collect about you.
  • Right to Access: You can request a copy of the data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: You have the right to object to how your data is used.
  • Data portability: You can download or transfer a copy of your data.
  • Marketing Opt-Out: You can opt out of promotional communications at any time.
To exercise any of these rights, please contact our support team. Requests are typically processed within 30 days.

8 Children's Privacy

All bd368 services are strictly for users aged 18 and above. We never knowingly collect data from minors. If a minor has registered by mistake, please contact our support team immediately — the account and all associated data will be deleted without delay.

9 Security Measures

Bd368 uses industry-leading technology to keep your data safe. Our security framework operates on multiple layers and is continuously updated:

  • 256-bit SSL/TLS encryption — all data transfers are fully secured
  • Two-Factor Authentication (2FA) Feature
  • Regular Third-Party Security Audits
  • Automated Suspicious Login Detection System
  • Data backup and disaster recovery planning
  • Strict data access controls for all staff

Please keep in mind — no one can guarantee 100% security on the internet. Always keep your password confidential, use a strong password, and log out of your session after using an unfamiliar device.

10 Third-Party Services

Bd368's platform integrates certain third-party services — including live chat support, payment gateways, and analytics software. These providers operate under their own privacy policies, and we maintain data privacy agreements with each of them. Third-party providers can only access the information necessary to perform their specific functions.

11 Policy Updates

Bd368 may update this Privacy Policy from time to time. For any significant changes, you will be notified via your registered email or a platform notification. Continuing to use the platform after changes have been made constitutes your acceptance of the updated policy. The "Last Updated" date at the top of the page always reflects the most recent revision.

12 Contact

If you have any questions, comments, or requests regarding this Privacy Policy or your personal data, please get in touch:

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7
  • Response Time: Typically within 24–48 hours
Our commitment to your privacy is unwavering. bd368 always operates with transparency and respects the trust you place in us.

How We Protect Your Data

The key pillars of privacy protection at bd368

SSL Encryption

Every transaction and data transfer is protected with 256-bit SSL encryption. No third party can read or alter this information.

KYC Verification

Every registered user's identity is verified. This significantly reduces the risk of fraud and identity theft, creating a safer environment for everyone.

Two-Factor Authentication (2FA)

An OTP is sent to your mobile each time you log in. Even if your password is compromised, no one can access your account without the 2FA code.

No Sale of Data

Bd368 never sells your personal data to advertisers or data brokers. Your information is used solely to deliver your service.

Regular Security Audits

A dedicated third-party security team regularly audits all bd368 systems. Any vulnerabilities found are addressed promptly.

GDPR Compliance

Our Privacy Policy is built in line with international GDPR standards. You have full control over your data — including the right to delete or download it at any time.

Start Playing Safely at bd368

Your data is secure, your privacy is respected — join now and enjoy bd368's trusted platform.

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